
Your backyard, now everywhere®
How Halo works
Smart safety in the Halo app
Customizable boundaries, AlwaysOn™ location tracking, instant alerts, and more at your fingertips
Who is Halo for?
FAQ
What’s new for the Halo Collar 5?
What’s new for the Halo Collar 5?
Redesigned with 2 chips for faster, more stable long-range connection & up to 48 hours of battery (daily/nightly charging may be required depending on usage). The AI-enhanced tracking technology delivers unmatched location accuracy.
Will Halo work for my dog’s breed?
Will Halo work for my dog’s breed?
Yes! Today over 350 breeds are currently using Halo Collar. Halo is a proven system that works on any breed and any age, as long as they are over 5 months old and over 10 lbs, with a neck size of 8”-30.5”. It doesn’t matter if your dog’s breed is stubborn, energetic, playful, or calm, or if they chase squirrels, like to swim or frequently visit your neighbors. Once you train your dog on Halo, it will work on any breed.
Can Halo work with multiple dogs?
Can Halo work with multiple dogs?
Each dog needs their own Halo Collar, but all dogs can be managed through one account in the Halo Collar app. Each collar can use all Halo Fences that are created and can be turned on/off for each dog without affecting the other dog(s) on your account.
There is a multi-dog discount applied for a purchase of two or more Halo collars and the additional collars are discounted on your Pack Membership plan.
Does Halo use static feedback? If so, when? Does it hurt?
Does Halo use static feedback? If so, when? Does it hurt?
Halo uses Static feedback that creates a sense of "touch" meant to mimic a tap on the shoulder (as opposed to shock collars which use an electronic pulse that is painful to your dog). This timely touch breaks your dog's fixation in dangerous situations and distraction-filled environments to keep them out of harm's way. You're never required to use static with your dog's Halo Collar—the Halo training process will help you customize the feedback that your dog will respond to. With a range of static levels available, you can provide the right tap-on-the-shoulder effect that is most appropriate to keep your dog comfortable and safe.
How often should I recharge my Halo Collar and what is the expected battery life of the collar?
How often should I recharge my Halo Collar and what is the expected battery life of the collar?
The Halo Collar will last for up to 48 hours on a single charge, depending on factors such as having the most up-to-date firmware and how much time you are spending in the app. You should remove the Halo from your dog each night, and charge it overnight so you can start the next day with a full charge.
Can the Halo Collar be worn in the water?
Can the Halo Collar be worn in the water?
Yes, the Halo Collar has been through significant testing, including submersion, swim testing, and saltwater testing. It has a IP67 waterproof rating.
How accurate are Halo Fences compared to other “wired” fences?
How accurate are Halo Fences compared to other “wired” fences?
The Halo Collar's advanced GPS/GNSS system is extremely accurate. It uses the latest geolocation technology and is more accurate than your smart phone. Halo Fences are not created using a wire, so they can't be cut, damaged, and don't need to be installed underground. In addition, Halo Fence posts can be placed anywhere, and are not limited by geography or other obstacles that prevent the installation of a wire.
What if my dog escapes the Halo Fence?
What if my dog escapes the Halo Fence?
If your dog leaves their Halo fence, you'll be instantly notified. Your dog will keep getting corrections if they continue moving away from home, and encouragement while they're returning. You can track your dog's real-time location in the Halo app.
How is Halo different from other “smart” GPS and tracking dog collars?
How is Halo different from other “smart” GPS and tracking dog collars?
Halo Collar is a GPS fence that keeps your dog safely inside the area you define. Unlike tracking collars, which only tell you after your dog has escaped, Halo prevents them from leaving in the first place.